Neither was running Pro Tools though.Ī couple of questions - have you upgraded to Windows 10 Pro or Home?Īlso, is there any reason you went straight to 12.5.2? I'm still happily running 12.4HD, which is more than happy on Windows 10 Pro, as is Pro Tools 11, and indeed Pro Tools 10, despite the dire warnings from Avid. However recently I've had better experiences with a couple of machines. My advice to always do a clean install of Windows 10, is born out of the fact that six months ago I had an absolute nightmare with a Win 7 to Win 10 upgrade. So we asked our resident Pro Tools Windows specialist Alan Sallabank for his take and advice on this and this is his response. If I click on Pro Tools, both the shortcut and the root in the Digi folder, it fails to open and gives no error message.

I did try going back to Windows 7 but that didn't work either. I'm sorry I can't give you more information. I think I'm out of my depth on this one, so any help you can give me would be great. When I try repair in the install programme panel I am getting a 'mdac 2.5' required.

Sadly, I was seduced by the free Windows 10 download.īig mistake. I was quite happy running PT 12 with Windows 7 on my PC. You guys are my last resort for help if you have time.

Some community members have been in touch about upgrading to Windows 10 on Pro Tools systems and also what to do about the free Windows 10 upgrade that is about to expire.

Pro tools compatibility chart